The people behind the biggest paid communities on the Internet.

Start and scale with the team that has generated $20M+ in revenue from paid communities.

Apply to work with usThree minutes. We reply within two business days.
01

Paid communities rarely die because the audience left. They die because they were never built to be stayed in. We build the ones people stay in.

02

Starting, or already running.

03

The work.

Everything here is something we built and still operate. It is also what gets built for you. Our partners are not named. Nothing else is hidden.

Sample Community
START HERE
welcome
connect-your-account
how-this-works
DAILY
releases
wins
questions
SUPPORT
open-a-ticket
billing
Onboarding9:02

Welcome. Step 1 of 3 — connect your account so you get the daily release channel. Twenty seconds.

new member9:03

done

Onboarding9:03

You're in. Step 2 — pick your track and we'll place you in the right group. Your first call is Thursday.

Support9:04

Real human here. Anything confusing so far?

2,418Active members
184Flagged at risk
61Retained this month
M. Ortega — quiet 11 daysWin-back sent
D. Nakamura — cancelled, renews in 6Offer + call booked
J. Whitfield — skipped step 3Nudge queued
First-week email
Day 0 — You're insent at checkout
Day 1 — Connect your accountif not connected
Day 3 — Your first wintrack-specific
Cancellation intercept

Before you go

You can pause instead. Your history and access come back exactly as they were.

Pause 30 daysTalk to someoneCancel
Moderation SOP, p. 4
Unanswered question, 20 minutes
  1. Mod on shift acknowledges in-thread, even if the answer is "checking."
  2. Route to the track lead. Track lead owns it until closed.
  3. If closed after 2 hours, log it. Three logs on one topic becomes a pinned resource.
Owner dashboard
1,206Active this week
92%Onboarded
6 minMedian reply
Trial → paid34%
Thursday call attendance58%
Servers and dashboards shown with sample data.
04

Thirty days.

The same sequence each time. Communities that already exist begin at day eight. Across the thirty days, you will spend about ten hours with us. We will spend several hundred on you.

Days 1–7

Decide

Audience, offer, pricing, platform. What the community is for, and what it costs, before anyone builds a channel. Most launches fail here and do not find out until day forty.

Days 8–18

Build

Server, onboarding, first-week email, retention automation, support, dashboards. Staffed before a member sees it — a community with no one in it on day one never recovers.

Days 19–30

Open

You announce it to your audience. We run operations, support, and conversion in real time, and send you the numbers every morning. The first week decides the first year.

Day 31

Yours

Run it yourself with the systems and staff in place, or retain us for moderation, retention, and growth for as long as you like.

05

Services.

Each of these is available on its own, without a broader engagement, scoped and priced per engagement with a minimum. The same people who run them for our own communities run them for yours.

Email marketing

Most communities email when they have something to sell. We email to keep people in. Onboarding sequences, a weekly cadence worth opening, renewal and win-back flows — written, built, and sent for you.

Paid ads

Cold traffic into a paid community is a different problem from cold traffic into a course: the buyer needs to see the room before they pay for it. We run acquisition built for that — creative, targeting, landing pages, and the trial-to-paid path — measured on members who stay, not sign-ups. We run ads after an audit, not before: paid traffic into a community that leaks is money spent proving the leak.

Retention & churn-reduction software

Every member gets a risk score from the signals that predict leaving — activity, onboarding steps missed, support history, billing events. The system acts on it before the cancellation and again after: a nudge, an offer, a human, a pause instead of a cancel. Built for our own communities first, installed in yours.

Advanced dashboards

Most communities do not know their real numbers. The payment platform shows revenue, Discord shows activity, and nothing joins the two. We build the view that does: who joined, who is engaged, who is about to leave, and what each channel and offer is worth — one screen, updated daily.

Custom software

Bots, gated access, checkout and Discord integration, automations that keep the community running when nobody is watching. Off-the-shelf tools get a community to a thousand members and then start costing you people. Built for your setup and owned by you when we are done.

Consulting

Time with people who have generated $20M+ from paid communities, on whatever you are stuck on: pricing, offer, platform, staffing, a launch that underperformed. The audit is the structured version. This is the standing one. Most of what we tell people is what not to do.

06

What people ask before they apply.

Why not build it myself?

You can. But the first community anyone builds is a prototype, and you'd be launching yours to your entire audience. They won't see a first attempt. They'll see what you think they're worth. We've already built the prototypes.

Why you and not an agency?

Agencies sell hours, and most treat a community like a funnel with a chat attached: they optimize the front door and never look at who is leaving through the back. We own and operate paid communities ourselves — the largest one on the Internet included — and our income depends on communities staying alive, not on invoices. Every system we bring you is one we run for ourselves first.

What does it cost?

It depends on which engagement fits. An audit is a fixed fee, credited toward anything further. Services are a monthly retainer; ads carry a percentage of spend on top, as they do everywhere. A launch is a setup fee and an optional monthly retainer. A partnership is equity, and rare. We tell you the number on the first call, not the third.

Will you use my community as a case study?

No. Your community is your community. We're here to make sure everyone gets a check, not to take the credit.

07

Engagements.

An audience is attention. A community is an asset.

A paid community earns every month, not every launch. It holds your audience somewhere you own rather than somewhere you rent. Built well, it runs with a team, compounds, and is worth something if you ever decide to sell. That is what we build.

Apply to work with us